Scheduling & Financial Policy

Click to read our Scheduling and Financial Policy

We provide service on an appointment priority basis.  Please contact 360-671-3903 during regular business hours: M-F 8a.m.-6:30p.m. or utilize the PetDesk App 24 hours a day to schedule an appointment. For emergency medical needs during our business hours, we will make every effort to accommodate you and your pet.  Our technicians are trained to triage all medical crises and alert the Veterinarian staff as needed, so please don’t hesitate to contact us!

For an after-hours emergency, please contact Animal Emergency Care at 360-758-2200.

Prescription refills may be phoned in during business hours or requested anytime via the PetDesk App, but we do request 24-48 hours advance notice so we can be sure to have the items ready for pick-up.

Surgery is performed Monday-Friday and we arrange for early morning drop off starting at 7:30 a.m.  All animals are discharged in the evening unless not medically prudent, at which time transfer to AEC may be advised.

Accepted forms of payment in addition to cash:

Scratchpay is a wonderful tool to help you afford veterinary care, allowing for payment plans out to 24 months on approved credit. The service provides a 30 day no interest option and very quick approval before you even arrive to the hospital, allowing you and the Veterinarian to make the best medical decisions for your beloved pet. Please inquire for details.