Scheduling
Fairhaven Veterinary Hospital provides services by scheduled appointment. Please contact us at 360-671-3903 during regular business hours: Monday, Tuesday, Friday, 8:00 am to 5:30 pm, Wednesday and Thursday 8:00 am to 6:00 pm, or utilize the website widget 24 hours a day, to request an appointment. For urgent medical needs during our business hours, we offer Urgent Care services most days of the week. We will make every effort to accommodate you and your pet so please don’t hesitate to contact us!
For an after-hours emergency, please contact Animal Emergency Care at 360-758-2200.
Surgery is performed Monday-Friday and we arrange for early morning admission appointments starting at 7:30 a.m. All patients are discharged in the evening unless not medically prudent, at which time transfer to Animal Emergency Care may be advised.
Appointments
To ensure that all of our patients receive prompt and thorough attention, Fairhaven Veterinary Hospital operates on an appointment-only basis. Please call, text, or email in advance to schedule an appointment with our customer service representatives. The further in advance you schedule, the more likely that your preferred time slot will be open. Of course, we will always do our best to accommodate you to the best of our abilities.
During appointments we require that an adult owner to be available to discuss the exam with the doctor and please refrain from being on your cellphone during the appointment. We also ask that the patient is accompanied by an adult who is authorized to make treatment decisions to the appointment. If this isn’t feasible, please reschedule for a time when an adult caretaker is available.
As a Fear Free Certified Practice, we continue to have clients check in curbside, via text, to ensure a low stress lobby.
-On arrival to our parking lot, please remain in your vehicle. *Two individuals per appointment may accompany the patient inside.* Masking is optional unless you are experiencing any symptoms of illness. However, our team is happy to mask up for any client who requests it. We also offer fully curbside care for any client who wishes this or who has additional individuals with them who cannot be left alone in the vehicle.
-When you arrive, please remain in your car and text us at 360-671-3903 with your name, patient name and parking spot number. A staff member will reply to your message and then, when the room is ready, escort you and your pet into the building and to an exam room.
-Please ensure all dogs are ON A LEASH, using either a FLAT COLLAR OR HARNESS, AND CATS ARE IN A SECURE CARRIER, or we will not be able to proceed with the appointment. This is for the safety of your pet while on the premises. *Prong, shock, choke or other training collars are not recommended or appropriate for veterinary visits, especially as patients may be ill, painful, fearful or stressed. Fairhaven Veterinary Hospital follows the guidelines of Fear Free and The American College of Veterinary Behaviorists (ACVB) position statements.
Please arrive 5 minutes before your scheduled appointment time. For all wellness exams, please remember to bring a fresh stool sample (collected within the past 4-6 hours) for routine parasite analysis.
If you wish to cancel your appointment, please utilize the option tree when receiving your appointment reminder, email info@fairhavenvet.com, text, or call 360-671-3903. Late arrivals may not be able to be accommodated and may need to reschedule. See our missed appointment and tardiness policies for more details.